Sustainable Santa Cruz maintains a 5.95 flat rate shipping fee, regardless of order amount or shipping location.
- Your order will be processed and shipped within 48 business hours (Monday – Friday), unless there is an issue, in which case we will notify you right away.
- When possible, we ship products using recycled packaging materials.
- An email confirmation will be sent when your order is processed.
- A second email confirmation will follow once your order is shipped with tracking information.
- We ship United States Postal Service (USPS) Priority.
- We ship products within the US, its territories, APO/FPO addresses & Canada.
- Shipping promotions apply to Ground shipments within the US only.
*Please Note: Sustainable Santa Cruz is not responsible for replacing packages lost with USPS. We are sorry for the inconvenience that a lost parcel may cause, but lost parcel claims should be directed to USPS. For general assistance or complaints, please contact them at 1-800-ASK-USPS or www.usps.com.